Patient Information

Patient Information

Proudly Serving Waynesville, NC & Beyond

Thank you for choosing Smoky Mountain Dentistry in Waynesville, NC! We love welcoming new patients to our practice and look forward to meeting you. Our practice provides a wide range of dental treatments for patients of all ages, and is happy to service members of the whole family! From routine cleanings and x-rays to same-day crowns and dental implants, our state-of-the-art office is equipped to handle it all. Our friendly dentists and staff go above and beyond to help our patients achieve the smile of their dreams!

For more information about our general dentistry services or to schedule an appointment, give us a call today at (828) 452-5807. We look forward to hearing from you!

Scheduling

Smoky Mountain Dentistry is open Monday through Thursday from 8 am – 5 pm. Please contact us at (828) 452-5807 to schedule an appointment. If you reach us after hours, please leave a message and we will return your call during our next business day. We value your time, so we make every effort to stay on schedule. However, emergencies and unforeseen procedures do occur and may cause delays. We appreciate your understanding and patience.

For dental emergencies, please contact us right away and we will make every attempt to see you that day. If you have an emergency after hours, leave a message for our dentist on call and they will get back to as soon as possible.

When you schedule an appointment with our office, we reserve that time especially for you. However, we understand that sometimes circumstances arise that prevent you from keeping your appointment. If it is impossible for you to keep your appointment, please do your best to give us at least 24 hours notice. With this prior notice, we can give your appointment time to another patient, helping our office to run efficiently.

Our Hours

Monday-Thursday
8 am – 5 pm

Contact us for an appointment

(828) 452-5807

Your First Visit

Unless you are experiencing a dental emergency or having any discomfort, we recommend a comprehensive exam. During your first visit, we will review your medical history, take any necessary x-rays, and perform a comprehensive exam. This gives you an opportunity to meet us and gives our team a chance to get to know you and your dental needs. Together, we will assess your dental health goals and schedule the necessary appointments.

Smoky Mountain Dentistry Waynesville, NC

To help us ensure your visit is conducted in a timely manner, please bring the following items to our office:

Insurance Card
New Patient Forms (may also be filled out at our office)
Any current x-rays available to you
Current list of all medications & any herbal supplements you are taking

Please alert our office if you have a medical condition that may be of concern prior to treatment (i.e. artificial heart valves or joints, anticoagulant therapy)

Important: All patients under the age of 18 years must be accompanied by a parent or guardian at the initial visit.

Your Child’s First Visit

At Smoky Mountain Dentistry, we strive to make your child’s first dental visit fun and easy, while getting them accustomed to our office. Dental visits are a source of fear for so many children and adults. Creating a positive first dentist experience for your child will do them a service that will stay with them for the rest of their lives. Because every child is different, we tailor your child’s first appointment to their unique needs. This appointment gives the dentist an opportunity to evaluate your child’s dental health and if necessary, make a referral to a pediatric dentist.

Prior to bringing your child to the dentist, we encourage you to:

Speak positively about going to the dentist.
Read books about going to the dentist.
Any current x-rays available to you
Avoid using words that create a negative image like, “hurt”, “shot” or “drill”

Insurance Information

Smoky Mountain Dentistry is committed to providing the best dental care and the most convenient financial options. Please provide us with accurate insurance information at your first visit, and our staff is more than happy to file your insurance for you. It is your responsibility to pay any costs not covered by your plan at the time of treatment.

There is no direct relationship between our office and your insurance company. The type of plan chosen by you and/or your employer determines your insurance benefits. As such, we have no say in the selection of your insurance company, no control over the terms of your contract, your reimbursement or the determination of your insurance benefits.

Financial Policies

Payment is due at the time services are rendered. For your convenience, we accept cash, check, Visa, MasterCard, and Discover. If you have dental insurance, we will file your insurance as a courtesy, and any costs not covered under your plan are due at the time of service. Care Credit is also available.

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New Patient Forms